TORONTO BASED DESIGNER.
BUILDING PRODUCTS WITH INTENTIONAL CRAFT.
I've owned the end-to-end design for enterprise B2B clients and the 0-1 creation of design systems. From redesigns to building new products big and small, my work increased client retention, revenue, and improved business operations.
PROFICIENCY

UNIVERSE REPORTING
END-TO-END PRODUCT DESIGN
Unified Universe’s scattered reporting suite by releasing in milestones and testing early with clients. We won back churned users, retained at-risk ones, and gained new business.
+23%
Increased client retention.
+71%
Feature adoption by clients and internal.


BULK EDITS
0-1 PRODUCT DESIGN
Created a new feature that allowed users to action and automate hundreds of edits in one flow, saving the business and our clients days of work each time. My mission was to define how Universe thinks about batch operations, bulk states, and automation.
+90%
Timed saved as users spend minutes, not days editing.
Future-proof
Built a feature that became the backbone of future releases.



DESIGN SYSTEM
0-1 DESIGN SYSTEM
87%
Components built and documented.
100%
Work-for-hire teams used our design system, up from 25%.

UNIVERSE MARKETING PAGES
WEB DESIGN AND DEVELOPMENT
Redesigned Universe’s website when the business pivoted from B2C to B2B, increasing conversions and building the groundwork for future iterations.
+19%
Increased conversions from B2B clients compared to previous website.
Future-proof
Building on Webflow ensures tech stays up to date and content is effortless to update.

FERRAZ CREATIVE
AGENCY WORK
Above and Beyond
Created a simple design system for clients to make work more efficient.
100s of Properties
Our work made management of retail properties seamless.
I keep my skills sharp and knowledge up-to-date by staying on top of emerging trends and technologies. I bias towards action rather than theory. When I'm not working, I'm experimenting.
PLAY
A BIT MORE ABOUT ME
ABOUT
2022-2025
PRODUCT DESIGNER | TICKETMASTER—UNIVERSE
2021
PRODUCT DESIGNER | FERRAZ CREATIVE
2021
PRODUCT DESIGN TEACHING ASSISTANT | BRAINSTATION
2010-2022
RESTAURANT SERVER | VARIOUS
I had the pleasure of working with Eugenio during his time at Universe, and he quickly stood out as a thoughtful, curious, and highly capable product designer. He has a rare ability to dive deep into the why behind decisions - always seeking to understand the problem before jumping into solutions. His attention to detail and willingness to collaborate made every project better. Beyond his design skills, Eugenio is simply a great human being - kind, reliable, and a positive presence on any team. Any company would be lucky to have him.

Anthony Yannos
Product Operations | Universe
Eugenio is a thoughtful, hard-working product designer who combines big-picture systems thinking with attention to detail. He’s not afraid to take on complex projects and dive into research to push the product forward. He also strengthens the team by naturally keeping things organized and introducing tools and frameworks that improve how we work. Plus, he’s genuinely easy to work with: curious, grounded, and great energy to have on any team.

Arthur Chayka
Senior Product Designer | Universe
I had the absolute pleasure of working alongside Eugenio, and I can honestly say he brought a lightness and energy to the team that made every day better. Beyond his great attitude, Euge has a true passion for design - he was always excited to share his latest work and open to feedback, creating an environment of collaboration and constant improvement. His curiosity, openness, and positive spirit made a real impact on both the quality of our work and the vibe of the team. Anyone would be lucky to have him on their side.

Manuela Luz
Product Designer | Universe
Eugenio is one of the most positive, motivated people I know. He is hard working, passionate, creative, and incredibly talented. His energy is infectious, and he is able to lift spirits in any situation. Incredibly easy to talk to and always willing to lend a hand or a listening ear, he is eager to be a support system for others. I am looking forward to working with Eugenio again in the future, and can’t wait to see what he creates next!

Ariana Emond
Web Advisor | Government of Canada
Eugenio’s curiosity and positive attitude make him a great designer to have on any team. Throughout his time at Universe, he brought thoughtful questions and good energy to the sessions we shared, discussing feature design

Kelly Malfara
Product Operations | Universe




